Company Overview

Camilsons Group, headquartered in Benaulim, Goa, operates within the hospitality industry and encompasses a diverse array of companies, including KAFMAR Environmental Services LLP, Camilsons Textiles, Traders, Foods, Wooden Homes India, and Café De Voyage. We proudly serve a wide range of customers—individuals, businesses, and governments—with a personal touch. Our team of 51-200 employees ensures excellence across our ventures. For more information, please visit our website at Camilsons Group.

Job Overview

Join our dynamic team as an Operations Manager based in South Goa. This full-time, mid-level position requires 4 to 6 years of experience in managing operational activities effectively. The ideal candidate will be responsible for overseeing daily operations, ensuring customer satisfaction, and optimizing resource allocation within our hospitality division. Success in this role demands a strategic mindset and a commitment to operational excellence.

Qualifications and Skills

• Extensive experience in staff management, ensuring efficient team performance and development (Mandatory skill).
• Proficient in guest relations, demonstrating the ability to enhance customer satisfaction and experience (Mandatory skill).
• Expertise in facility management, ensuring that services meet the needs of stakeholders responsibly (Mandatory skill).

Roles and Responsibilities

• Develop and implement efficient operational processes to enhance productivity and customer satisfaction.
• Oversee daily operations, ensuring alignment with company goals and objectives.
• Lead staff management activities, including training, mentoring, and performance evaluations.
• Manage guest relations, resolving issues promptly to maintain a high level of customer satisfaction.
• Ensure all facilities are well-maintained and operationally efficient to meet organizational needs.