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Hyderabad
Full-Time
Fresher: Less than 1 year
₹ 18K - ₹ 28K (Per Year)
Posted on May 17 2023
About the Job
Skills
telemarketing
Customer Service
customer care executive
Key Responsibilities:
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
Key Performance Indicators:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
About the company
Call For Jobs is the fastest growing staffing provider in India. With over 5 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management. Our services span across general staffing, integrated facility management and HR technology.
Our Strengths:
1. We have extended our services to around 50+ clients.
2. A Technology Oriented Company ...Show More
Call For Jobs is the fastest growing staffing provider in India. With over 5 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management. Our services span across general staffing, integrated facility management and HR technology.
Our Strengths:
1. We have extended our services to around 50+ clients.
2. A Technology Oriented Company using the latest HRIS Modules to help companies accelerate growth by providing suitable services.
3. We have a good network in Pan India. This makes our reachability very strong and cater to the sourcing challenges which are faced by the Client.
4. Call For Jobs currently has associates in over 100+ cities in India
5. Professional Team of 150+ professionals
6. Full cover and benefits to our resources, including self-service
7. Strong focus on key verticals â Retail, Banking Financial Services & Insurance, Pharma, Manufacturing, Engineering, FMCG, FMCD, IT & ITES - BPO, Telecom, Education, Automobiles, Construction, Ecommerce & Logistics, etc.
...Show Less
Industry
Banking
Company Size
201-500 Employees
Headquarter
Hyderabad
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