Roles and Responsibilities:

 Developing effective communication platforms for clients and staff.

Inspiring repeat business from clients.

 Conducting customer service workshops and presentations.

 Monitoring and measuring client satisfaction.

 Liaising with different departments about client queries.

 Offering advice to clients on services and products.

 Developing surveys and capturing client information.

 Participating in marketing campaigns.

 Dealing with client requests and troubleshooting problems.

Requirements:

 Business degree or related qualification.

 Strong communication skills.

 Ability to meet deadlines.

 Computer literacy.

 Calm, polite, and professional behavior.

 Reliable and self-motivated.

 General business knowledge.

 High service orientation.