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Ecommerce Operations Executive

Mumbai Suburban
Full-Time
Mid-Level: 4 to 6 years
20K - 35K (Per Month)
Posted on Mar 28 2024

About the Job

Skills

Online Marketplace
Sales Operation
Business-to-Business (B2B)
Query Resolution
Technical Support
client servicing
Customer Support
Inventory Management

Company Overview


BXI (Barter Exchange of India) is a B2B Community of Brands | Business Units | Organisation promoting the philosophy of 'Give What You Have - Take What You Need'. It operates as a digital platform facilitating barter exchanges among members from diverse categories.


Qualifications and Skills


- Manage marketplace operations, including listings, inventory management, and sales analysis.

- Coordinate with vendors for product uploads and issue resolution.

- Act as the primary point of contact for new leads, educating them about our products and passing qualified leads to the sales team.

- Handle order processing and ensure timely delivery.

- Address customer inquiries and complaints.

- Regularly update the database and be on top of all developments.

- Streamline operational processes and conduct regular audits.

- Collaborate cross-functionally to align activities with objectives.


Roles and Responsibilities


- Bachelor’s degree in Business Administration, Marketing, or similar.

- 2-5 years of e-commerce operations experience, preferably in marketplaces.

- Strong analytical skills for data-driven decisions.

- Excellent communication and customer-centric approach.

- Ability to multitask, prioritize, and meet deadlines.

- Flexible to adapt to evolving business needs.

About the company

Company: BXI – Barter Exchange of India About Us: BXI (Barter Exchange of India) is a Barter Market Place Platform, Its a B2B Community of Brands | Business Units | Organisation and works on the Philosophy of " Give What You Have - Take What You Need " It works on membership model as one stop Digital platform from various categories Who Come and Exchange with Other Members for their Barter Ne ...Show More

Industry

Business Service

Company Size

11-50 Employees

Headquarter

Mumbai

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