Seeking a Cash Strategy Specialist to oversee and enhance the entire customer journey for clients who engage in stock trading on our platform. This role involves a strategic blend of analytics, marketing acumen, and product innovation to drive business metrics for the organisation.

Required Skills :

• Develop and implement strategies to manage the customer lifecycle, including activation, engagement, revenue generation, and retention.

• Work closely with the product and tech teams to create features and tools that enhance the trading experience and contribute to customer satisfaction.

• Analyze customer behavior data to identify trends and opportunities for business growth within the cash segment.

• Design and execute A/B tests to optimize customer journey touchpoints for improved conversion rates and other key performance indicators.

• Collaborate with marketing to align on customer acquisition strategies and ensure a seamless transition from prospect to active trader.

• Monitor financial market trends to anticipate customer needs and adjust strategies accordingly.