Company Overview

Brosis Technologies - India is an IT development company that offers effective and customer-friendly IT solutions in various sectors including education, food delivery, entertainment, branding promotion, and software development. With over 10 years of experience, Brosis Technologies is a team of 50+ experienced and certified professionals who are enthusiastic and dedicated to providing quality services. Our vision is to grow and serve people with wholeheartedness, honesty, and determination.

Job Overview

We are looking for a Telecaller Executive to join our team at Brosis Technologies - India. As a Telecaller Executive, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and providing excellent customer service. This is a full-time position with a junior level experience requirement of 1 to 3 years. The job location is Jaipur, Rajasthan, India.

Qualifications and Skills

• 1 to 3 years of experience as a Telecaller or in a similar role
• Excellent communication skills in English (both verbal and written)
• Ability to effectively persuade and influence customers
• Strong phone etiquette and active listening skills
• Proficient in using Microsoft Excel and Word
• Exceptional customer service and problem-solving skills
• Ability to multitask and handle multiple customer inquiries
• Experience in client handling is a plus

Roles and Responsibilities

• Make outbound calls to potential customers to promote our products and services
• Handle customer inquiries and provide accurate information
• Maintain a high level of professionalism and customer service in all interactions
• Achieve weekly and monthly sales targets
• Follow up with customers to ensure satisfaction and resolve any issues
• Update and maintain customer database
• Collaborate with the sales team to generate leads and close sales
• Provide feedback to the management team to improve sales strategies