Company Overview

Brick & Bolt is a pioneering tech-enabled construction company dedicated to revolutionizing the construction industry. By providing a streamlined and efficient approach to both residential and commercial building projects, we ensure transparency, quality assurance, and customer satisfaction. Based in Bengaluru, Karnataka, Brick & Bolt stands out with its commitment to competitive pricing, a robust quality assurance system, and stringent project timelines.

Job Overview

We are seeking a dynamic and motivated Inside Sales Representative to join our team in Bengaluru, Karnataka. This is a full-time, junior-level position requiring 1 to 3 years of experience. The ideal candidate will aid in expanding our client base, enriching customer relationships, and closing deals. As part of our sales team, you will play a crucial role in ensuring that Brick & Bolt remains a preferred choice for construction solutions.

Qualifications and Skills

• Proven experience in sales, preferably within a tech-oriented company, ensuring a solid foundation in customer engagement and closing deals.
• Exceptional communication skills to effectively understand customer needs and articulate our services, both verbally and in writing.
• Proficiency in customer service, enabling you to provide top-tier interactions and foster long-term relationships.
• Experience with CRM software for efficient management of customer data and streamlining sales processes.
• Negotiation (Mandatory skill) to skillfully manage pricing discussions and drive favorable outcomes for both customers and the company.
• Strong product knowledge (Mandatory skill) to confidently address customer inquiries and offer detailed explanations of our offerings.
• Lead generation (Mandatory skill) expertise to identify potential customers and convert leads into sales opportunities.
• Ability to close deals by understanding client requirements and delivering tailored solutions that meet their needs.

Roles and Responsibilities

• Develop and maintain a deep understanding of Brick & Bolt's service offerings to effectively sell the benefits to prospective clients.
• Identify potential clients through lead generation tactics and convert them into active customers.
• Provide exceptional customer service to foster trust and long-term relationships with clientele.
• Utilize CRM systems to track sales activities, customer interactions, and follow-up actions to maintain an organized sales process.
• Communicate effectively with customers to understand their needs and provide appropriate solutions.
• Engage in negotiation processes with clients to reach mutually beneficial agreements.
• Work closely with other departments to ensure client satisfaction and seamless project execution.
• Monitor market trends and competitor activities to stay informed about developments in the construction sector.