Job Overview

We are seeking a motivated and detail-oriented Operation Executive to join our team. This full-time, junior position requires 1 to 3 years of work experience in operations. The role is based in multiple locations, including Bangalore Rural, Belagavi, Tumakuru, Udupi, Mangaluru, Davanagere, and Shimoga. The ideal candidate will assist in the seamless execution of our company’s operations processes.

Qualifications and Skills

• Proficient in Excel, ensuring the ability to handle complex spreadsheets and data analyses effectively (Mandatory skill).
• BFSI Industry experience to understand the intricacies of banking, financial services, and insurance operations (Mandatory skill).
• Excellent email etiquette to professionally communicate with clients and internal teams, ensuring clear and concise correspondence (Mandatory skill).
• Strong problem-solving skills with a creative and analytical approach to overcome operational challenges efficiently.
• Customer service orientation, adept at understanding and catering to the needs of clients and partners.
• Experience in operation roles, showcasing a proven track record of supporting business processes and procedures.
• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy in execution.
• Excellent verbal and written communication skills to articulate ideas and processes clearly across organizational levels.

Roles and Responsibilities

• Coordinate and monitor operational activities to ensure efficient service delivery in alignment with company standards.
• Collaborate with cross-functional teams to improve workflows and solve operational issues promptly.
• Ensure compliance with operational policies and procedures, supporting audits and quality management initiatives.
• Utilize proficiency in Excel for data entry, analysis, and reporting to support various operational tasks.
• Communicate effectively with stakeholders, maintaining professional correspondence through well-structured emails.
• Identify opportunities for process improvement, providing insights and recommendations for enhanced efficiency.
• Manage documentation and record-keeping, ensuring accuracy and availability of critical operational information.
• Adapt to dynamic operational needs, demonstrating flexibility and teamwork in support of the organization's objectives.