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Customer Relationship Manager

Mumbai
Full-Time
Fresher: Less than 3 years
15K - 25K (Per Month)
Posted on Sep 27 2024

Not Accepting Applications

About the Job

Skills

Customer service
Client management
Inbound calling process
Communication skills
Conflict resolution
RIO
E- Channel
Service CRT


1. Qualification: Graduation (Full time or Part Time)

2. Work Experience: 0 To 2+ years

3. Working Days: 5 days in a week

4. Weeks off: 2 Days in a week rotational

5. Vertical: Service (CRT) / Inbound Calling Process, RIO, E-Channel

6. Process: Voice Only

7. Shift Timing (Work from Office)

Rotational round the clock shift for male candidate

(Women Employees - No Shift beyond 8.30PM will have only day rotational shift timing)

Shift Fix shift for RIO-10Am-7:30 Pm, E-Channel 9:30 Am-7:30 Pm

8.Transport: NA


Good communication in English

Understanding about contact centre and thought process should be clear for working with company.

Why want to join Lombard / contact center.

What is Customer Service, What are the Quality required for customer care executive.

Should talk on given topic.




About the company

we are HR recruiter company

Industry

Human Resources Services

Company Size

2-10 Employees

Headquarter

Chennai, Tamil Nadu

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