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Customer Support

Bangalore Urban
Full-Time
Junior: 1 to 3 years
18K - 25K (Per Month)

About the Job

Skills

Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry
Interpersonal Skills

Company Overview


Bolster Legal is a leading provider of virtual paralegal services and on-demand litigation support to law firms and solo attorneys in the US. We offer high-quality legal support services at affordable prices, utilizing a team of qualified professionals and advanced technology. Our services include client intake management, virtual paralegal services, litigation support, medical record retrieval, deposition summaries, legal research, e-discovery, finance, IT services, and digital marketing solutions.


Job Overview


We are seeking a Customer Service Representative to join our team at Bolster Legal. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Bangalore Urban, Karnataka, India.


Qualifications and Skills


  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong problem-solving skills
  • Attention to detail and accuracy
  • Good computer literacy, including proficiency in data entry
  • Ability to multitask and prioritize workload
  • Previous experience in customer service is a plus, but not required
  • Fresher: Less than 1 year years of experience
  • Residence located in Bangalore Urban, Karnataka, India
  • Employment type: Full-Time
  • Skills: Chat, Working Experience, Etiquette, Data Entry


Roles and Responsibilities


  • Provide excellent and timely customer service to clients via chat, email, and phone
  • Address client inquiries and resolve any issues or complaints in a professional and efficient manner
  • Maintain a high level of product knowledge to effectively assist clients
  • Handle data entry tasks accurately and efficiently
  • Collaborate with other team members and departments to ensure customer satisfaction
  • Follow company policies and procedures
  • Achieve and exceed departmental targets and goals
  • Maintain a positive and professional attitude at all times


About the company

Providing Virtual Paralegal Services and On-demand Litigation Support to Law Firms & Solo Attorneys in the US | Healthcare Revenue Cycle Management Services. Bolster Legal provides top-notch, high-quality legal support services at super-low costs to attorneys and law firms in the US. Our legal services are extremely competent, flexible, and customized. Our star cast team consists of professionally ...Show More

Industry

Legal Services

Company Size

201-500 Employees

Headquarter

Bengaluru, Karnataka

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