Senior Customer Success Manager – Australia

Job Location - India (Remote)

Blurbpoint Media, a leading digital marketing company, is looking for a Senior Customer Success Manager to manage and grow client relationships in the Australian market. This role is ideal for a seasoned digital marketing professional with expertise in Facebook Ads, Google Ads, and SEO.

Key Responsibilities:

• ✅ Build and maintain strong, long-term client relationships.
• ✅ Manage onboarding, strategy, and overall client success for Digital Marketing clients.
• ✅ Optimize digital marketing campaigns (Facebook Ads, Google Ads, SEO).
• ✅ Identify upsell and cross-sell opportunities to drive revenue for Digital Marketing clients.
• ✅ Ensure client retention through proactive solutions and support.
• ✅ Collaborate with internal teams for seamless service delivery.
• ✅ Analyze and report performance metrics with actionable insights.

Qualifications:

• ✔ 5+ years in customer success and account management in the digital marketing industry.
• ✔ Experience handling 25+ client accounts in Digital Marketing industry.
• ✔ Must have experience working with international clients, especially Australian clients.
• ✔ Strong expertise in Facebook Ads, Google Ads, and SEO.
• ✔ Excellent communication skills, especially with Australian clients.
• ✔ Bachelor's degree in Digital Marketing, Business, or a related field.

What We Offer:

• 💰 Competitive salary + growth opportunities
• 📅 5-day workweek
• 🤝 Full management support
• 🚀 Lead your own client portfolio & upskill
• 🎉 Collaborative, fun team environment

📩 Apply now! Send your resume to hr@blurbpoint.com

📞 Call/WhatsApp: 7567105506