Company Overview

Blue Matrix Connect offers a full suite of various BPO solutions to cater to the non-core business requirements of global and domestic clients from diverse industries. With an experienced team in operations and business development, we have successfully bridged the gap between aspiring talents and employers. Our goal is to provide exceptional recruiting consultancy services and help both job seekers and employers find the perfect fit.

Qualifications and Skills

• 1 to 3 years of experience in a similar role, preferably in a BPO environment
• Excellent verbal and written communication skills
• Ability to handle voice processes with confidence
• Experience in working with international clients will be an advantage
• Good analytical and data interpretation abilities
• Proficiency in MS Office and other relevant software
• Ability to multitask and meet deadlines
• Strong attention to detail
• Team player with excellent organizational skills

Roles and Responsibilities

• Ensure high-quality delivery to clients.
• Communicate effectively with the prospect.
• Meet or exceed assigned performance targets.
• Adhere to company policies and procedures.
• Continuously improve productivity and efficiency.