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Customer Relationship Manager

Warangal
Full-Time
Senior: 7 to 10 years
Posted on May 03 2024

About the Job

Skills

Communication Skills
Problem-Solving
Interpersonal Skills
Customer Service Orientation
Data Analysis
CSI Improvement
Customer Data updation
Strategic Planning

Title: Customer Relationship Manager

Experience: 7-10 years

Location: Warangal


Qualifications and Skills


  • Communication Skills
  • Problem-Solving
  • Interpersonal Skills
  • Customer Service Orientation
  • Data Analysis
  • CSI Improvement
  • Customer Data updation
  • Strategic Planning


Roles and Responsibilities


  • Build and maintain strong customer relationships
  • Manage customer queries and complaints effectively
  • Analyze customer data for insights and trends
  • Develop and implement strategies to improve customer satisfaction
  • Collaborate with internal teams to enhance customer experience

About the company

Group founded in 1985 and started operations as first phase Authorized Dealer of M/s. Hero Moto Corp Ltd., (Formerly known as M/s. Hero Honda Motors Ltd.,) Over the years, BJR Group has successfully diversified into Automobile Spare Parts Warehousing and Supply Chain Partner, Vehicles Retail and After-sale Service Partner and Vehicle Body shop and Engineering Work Service providers. Earlier, the g ...Show More

Industry

Automotive

Company Size

501-1000 Employees

Headquarter

Hyderabad, Telangana Stat...

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