Customer Support Executive
Customer Support Executive 8
Applications
8
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 20K (Per Month)
Posted on Jun 13 2024
About the Job
Skills
Excellent communication skills
Problem-solving abilities
Empathy and patience
Ability to handle difficult customers
Attention to detail
Time management skills
Conflict resolution skills
Knowledge of product/service offerings
Company Overview
Biomax Security is a top biometric solutions company offering a range of products like Fingerprint, RFID, Facial, Palm, Iris-based systems. Known for quality hardware with strong software support. 6000+ dealer network spanning across India and international markets in MEA, Asia, and Europe.
Qualifications and Skills
- Excellent communication skills
- Problem-solving abilities
- Empathy and patience
- Ability to handle difficult customers
- Attention to detail
- Time management skills
- Conflict resolution skills
- Knowledge of product/service offerings
Roles and Responsibilities
- Provide exceptional customer support via various channels
- Address customer inquiries and issues professionally and promptly
- Offer guidance on product usage and troubleshooting
- Collaborate with technical teams to resolve complex customer problems
- Maintain accurate records of customer interactions and transactions
About the company
Biomax is one of the best companies dealing in Bio metric solutions. We offer wide range of products which includes Fingerprint, RFID, Facial, Palm, Iris based Time & Attendance & Access Control Systems. We focus on providing the best hardware and back it up with the best software & support, which forms the back bone of our system. We have our offices located in Bangalore, Ahmadabad, M ...Show More
Biomax is one of the best companies dealing in Bio metric solutions. We offer wide range of products which includes Fingerprint, RFID, Facial, Palm, Iris based Time & Attendance & Access Control Systems. We focus on providing the best hardware and back it up with the best software & support, which forms the back bone of our system. We have our offices located in Bangalore, Ahmadabad, Mumbai and Delhi. With our wide spread 6000+ dealer network , we are able to reach each and every part of the country and many other countries in Middle east, Africa,Asia and Europe. Some of our products like X990,K30,iclcok 990,F18, Silk Bio have earned high ratings for excellent performance. ...Show Less
Industry
Security and Investigatio...
Company Size
51-200 Employees
Headquarter
Ahmedabad
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