Company Overview

Big C Mobiles is a leading retailer in India, celebrated for over 20 years of unparalleled service in the retail sector. With a presence in Andhra Pradesh, Telangana, and Tamil Nadu, the company operates over 250 stores and boasts a track record of serving more than five crores satisfied customers. Headquartered in Hyderabad, Big C Mobiles employs between 1001 and 5000 individuals, making significant contributions to the Retail Appliances, Electrical, and Electronic Equipment industry. Visit bigcmobiles.com for more information.

Job Overview

The Store Manager position at Big C Mobiles is a full-time role based in Bobbili, aimed at candidates with 1 to 3 years of work experience at a mid-level position. The ideal candidate will have a strong foundation in retail management and be responsible for overseeing store operations, driving sales, and ensuring customer satisfaction. This position is a great opportunity for someone passionate about the retail industry and looking to advance their career in a dynamic environment.

Qualifications and Skills

• Proficiency in retail management systems to streamline store operations and improve efficiency.
• Experience in inventory management to ensure optimal stock levels and reduce waste.
• Ability to conduct sales forecasting and develop strategies to meet sales targets effectively.
• Strong customer relationship management skills to enhance customer satisfaction and loyalty.
• Demonstrated team leadership skills to motivate and guide store staff towards achieving store goals.
• Capability in financial reporting to track store performance and make informed business decisions.
• Knowledge of point of sale systems to facilitate smooth and efficient sale transactions in the store.
• Understanding of merchandising principles to create attractive displays and promote in-store products effectively.

Roles and Responsibilities

• Manage day-to-day store operations, ensuring that staff complies with company policies and procedures.
• Lead, train, and develop store employees to ensure high performance and effective customer service.
• Monitor sales metrics to identify areas for improvement and implement strategies to increase sales revenue.
• Handle customer inquiries and complaints to ensure satisfaction and retention.
• Conduct regular inventory checks to maintain adequate stock levels and reduce discrepancies.
• Prepare and analyze sales and financial reports to improve store profitability.
• Develop and execute merchandising plans to boost in-store visual appeal and customer engagement.
• Ensure that the store aligns with the company's branding and marketing initiatives.