Job Title: Account Manager – Internal Communications

Location: CBD Belapur, Navi Mumbai

Type: Full-time; Work From Office

Role Summary

We are looking for an Account Manager – Internal Communications who owns client

relationships and drives IC projects end-to-end. This role requires someone who thinks

holistically about the client’s business and communication objectives, not just individual

deliverables.

You will manage multiple mid-intensity IC projects, coordinate cross-functional teams, ensure

quality and timeliness, and actively contribute to ideas, planning, and execution.

Key Responsibilities

Client and Account Ownership

• Own and manage end-to-end client communication and relationships

• Develop a strong understanding of the client’s business, culture, and communication

priorities

• Think beyond deliverables to ensure larger project and engagement objectives are met

• Anticipate client needs proactively

• Build trust through clarity, responsiveness, and consistent delivery excellence

Project Management and Delivery

• Handle mid-to-high intensity internal communication projects

• Scope projects, define timelines, and coordinate with cross-functional teams

• Provide clear, structured briefs to internal teams

• Track progress, effort, and dependencies across projects

• Maintain project documentation, trackers, and status reports

• Ensure on-time, high-quality delivery with client delight

Quality Control and Reporting

• Conduct thorough QC on all outputs before client delivery:

o Copy accuracy and alignment with brief

o Design consistency, correctness and alignment with brief

• Be adept at reporting and basic analysis to track project performance and engagement

outcomes

Digital, AI and Content Enablement

• Be proficient in using AI for:

o Presentations

o Content development (if and when required)

o Design support and ideation

• Create and confidently present client decks and reviews

• Stay up-to-date with industry and global communication trends

Skills and Experience

• 2–4 years of experience in account management, project management, or

internal/corporate communications

• Strong client-facing communication and stakeholder management skills

• Good planning, coordination, and follow-through abilities

• High attention to detail and quality orientation

• Comfortable working across multiple projects simultaneously

• Proficiency in MS PowerPoint and Excel

• Strong interest in digital communication and AI-led efficiency

Why Join Us

• Work on impactful internal communication projects for some of India’s leading

organisations

• Gain exposure to end-to-end IC strategy, execution, and client management

• Collaborate with experienced strategists, content creators, designers, and technologists

• Grow in a culture that values ownership, excellence, and continuous learning