Position: Store Supervisor

Responsibilities:

• Delivering an excellent customer service experience on a consistent basis
• Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager
• Managing retail operations, including cash, store operations, inventory, and shelf life merchandising plans
• Generating management reports to track performance and contribute to improvement of the process
• Executing store opening and closing protocols efficiently
• Leading the store operations in the absence of the Store Manager
• Managing e-commerce order fulfilment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing

Candidate Qualifications & Skill Requirements:

• Around 2-5 years in Retail Sales
• Excellent customer handling and communication
• Must be well organized and diligently structured in their approach to any engagement

Job Reporting Manager: Store Manager

Location:

401 Savoy Chambers, Dattatray Road, Santacruz (W), Mumbai 400 054

https://www.bbcollective.co/

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

401 Savoy Chambers, Dattatray Road, Santacruz (W), Mumbai 400 054

https://www.bbcollective.co/