Company : Barcadly Services (www.barcadlyservices.com)

Job Title: Telemarketing executive.

No of opening:1

About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Experience:1+Years.

Ctc-1.8lpa-2.4lpa

Overview:

A telecaller, also known as a telemarketer or a telephone sales representative, is a professional who engages in outbound or inbound telephone calls to promote or sell products, services, or ideas. Tele callers play a crucial role in direct marketing and customer interaction.

Key Responsibilities:

·        Outbound Calls: Making proactive calls to potential customers or clients to generate leads, promote products or services, and ultimately secure sales.

·        Inbound Calls: Handling incoming calls from customers or clients, addressing inquiries, providing information, and resolving issues.

·        Lead Generation: Identifying and qualifying potential leads through cold calling or other methods to create a pipeline for sales opportunities.

·        Customer Service: Providing assistance, information, and support to existing customers, addressing concerns, and ensuring customer satisfaction.

·        Data Entry: Recording and updating customer information, feedback, and details of interactions in the company's database or CRM system.

·        Follow-up Calls: Conducting follow-up calls with leads or customers to nurture relationships, gather feedback, and promote additional products or services.

Requirements:

·        Communication Skills::Excellent verbal communication skills to convey information clearly and persuasively.

·        Persuasion: Ability to influence and persuade potential customers to purchase a product or service.

·        Listening Skills: Attentiveness to customer needs, actively listening to their concerns, and addressing them appropriately.

·        Patience: Dealing with a variety of customer personalities and handling objections or rejections with patience.

·        Product/Service Knowledge: Thorough understanding of the products or services being offered to effectively communicate their features and benefits.

·        Time Management: Efficiently managing time to make a high volume of calls while maintaining quality interactions

·        Adaptability: Flexibility to adapt to different scripts, handle various customer situations, and navigate through challenges.