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Customer Relationship Officer

Ambattur
Full-Time
Fresher: Less than 1 year
15K - 20K (Per Month)
Posted on Aug 26 2023

About the Job

Skills

Voice Process
English Communication
Sales
Telecaller
Telesales
Customer Calling
Knowledge on sales

Designation: Trainee - Customer Relationship Officer


Location: Ambattur - Chennai


Shift Timings: 9:00 A.M to 6:00 P.M (including all the breaks in between) *Work From Office*


Experience: Freshers are eligible to apply


Roles & Responsibilities:

  • Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
  • Suggesting the customer alternative products based on need, lifestyle & spending power
  • Explaining to the customers about the benefits and offers related to the products.
  • Verify customer details and guide them through the application gateway
  • Maintain amicable conversation throughout the call and build customer delight


Skills Required:

  • Excellent communication and Interpersonal Skills
  • Ability to converse in regional language along with English.
  • Ability to convince customers
  • Assist customers in all their queries


Educational Qualification: Any Degree (With or Without backlogs) / 12th Std / Diploma


Salary: Monthly take home Rs. 15,000/- for 9 am to 6 pm shift + Incentives + Overtime allowance


Note: Upon completion of 6 months and on being eligible for conversion the CTC change would be 2.5LPA to 2.75 LPA


Working Days: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)


Regards,

Tharani - 6374718821



About the company

BankBazaar.com is India’s largest fintech co-branded credit card issuer and online platform for free credit score. It has a captive base of 50Mn registered users who use the platform for free credit score tracking and in-depth personal finance content and comparison tools. Supported by global investors such as WSV, Experian, Eight Roads, Sequoia India, Walden International and Amazon, BankBaz ...Show More

Industry

Financial Services

Company Size

11-50 Employees

Headquarter

Chennai