Company Overview

Banga Solar Pvt Ltd is a premier Indian owned wholesaler specializing in solar products. We cater exclusively to the distribution of residential and commercial solar photovoltaic products, ensuring delivery of high-quality, renowned solar brands with exceptional customer service. Our extensive customer network spans across all states and territories of India. Headquartered in Ahmedabad, Gujarat, we operate within the renewable energy semiconductor manufacturing industry and host a team of 11-50 employees.

Job Overview

We are seeking a dedicated Service Engineer for a full-time position with Banga Solar Pvt Ltd. This is an entry-level fresher position ideal for candidates with 0 to 1 years of work experience. The job is based in several key locations across Gujarat, including Vadodara, Rajkot, Surat, Ahmedabad, and Mehsana. This role involves troubleshooting technical issues and delivering exceptional customer service, making it suitable for technically skilled candidates eager to kickstart their career in the solar energy sector.

Qualifications and Skills

• Must possess technical troubleshooting skills (Mandatory skill) essential for diagnosing and resolving solar equipment malfunctions efficiently.
• Exceptional customer service skills are crucial to offer support and maintain customer satisfaction through effective communication solutions.
• Proficiency in equipment maintenance is required to ensure solar products are functioning optimally through regular inspections and upkeep.
• Strong problem-solving skills to identify issues, analyze situations thoroughly, and provide practical solutions quickly.
• Excellent communication skills, both verbal and written, are essential to convey information clearly and professionally with colleagues and clients.
• Efficient time management to prioritize tasks effectively and ensure timely completion of maintenance and troubleshooting activities.
• Attention to detail is key in monitoring solar installations and performing precise adjustments to achieve peak performance.
• Analytical skills are necessary for interpreting technical data and making informed decisions to enhance system functionality.

Roles and Responsibilities

• Conduct routine maintenance of solar equipment to prevent malfunction and increase longevity, aligning with best operational practices.
• Troubleshoot and resolve technical issues in solar installations, ensuring minimal downtime and optimal energy production.
• Provide exceptional customer service by addressing inquiries and resolving complaints effectively and efficiently.
• Collaborate with the sales and technical team to understand product specifications and customer requirements accurately.
• Prepare detailed reports documenting the status and functionality of solar equipment, providing insights on improvements if necessary.
• Stay updated on the latest technological advancements in the solar industry to enhance service quality and efficiency.
• Assist in the installation of solar photovoltaic systems within customer premises under the guidance of senior engineers.
• Ensure compliance with company safety standards and protocols while performing onsite repairs and installations.