Company Overview

Banga Solar Pvt Ltd is a leading Indian-owned wholesaler of solar products, specializing in the distribution of residential and commercial solar photovoltaic products. With a commitment to quality and superior customer service, our network spans across all states and territories of India. As one of the largest solar products distributors, we are headquartered in Ahmedabad, Gujarat, in the renewable energy semiconductor manufacturing industry. Visit us at bangasolar.com for more information.

Job Overview

Banga Solar Pvt Ltd is seeking a Fresher Field Services Engineer based in Dhule for a full-time role. This position requires 0 to 1 year of work experience and involves installing, repairing, and maintaining solar photovoltaic products. Successful candidates will demonstrate a passion for renewable energy and the technical skills essential for troubleshooting, customer communication, and effective on-site service management.

Qualifications and Skills

• Proficient in troubleshooting and repair techniques for solar photovoltaic products to ensure minimal downtime.
• Strong ability to build and maintain positive customer relationships for effective service delivery and satisfaction.
• Experience or knowledge in configuring network systems crucial for integrated solar solutions.
• Capability to produce clear and concise technical documentation for processes, repairs, and installations.
• Competent in remote diagnostics to efficiently resolve issues without the need for physical presence.
• Experience in equipment installation ensuring correct and secure setup per manufacturer standards.
• Familiarity with service management software utilized in tracking repairs, maintenance schedules, and customer requests.
• Utilize field automation tools to enhance service efficiency and record keeping during field operations.

Roles and Responsibilities

• Install, maintain, and repair solar photovoltaic systems for residential and commercial clients.
• Diagnose and troubleshoot issues on-site to minimize disruptions to client's solar energy supply.
• Maintain accurate records of services performed including time, nature of problems, and solutions undertaken.
• Interact with customers to explain and advise on technical questions related to their systems and services.
• Collaborate with team members to ensure knowledge-sharing and consistency in field service delivery.
• Keep up-to-date with the latest advancements in solar technology and installation techniques.
• Provide telephone or remote network support to clients when applicable to troubleshoot minor issues.
• Ensure compliance with all safety standards and company policies during field operations.