●Alorica (tech Support) Position: Technical Support Representative Join our team as a Technical Support Representative where your excellent English skills and basic technical knowledge will be utilized to provide top-notch support to our customers. This role offers a competitive salary package along with additional shift allowances. Responsibilities: Provide technical assistance to customers regarding hardware and operating system-related issues, with a focus on hard disk troubleshooting. Deliver clear and concise instructions to help customers resolve technical problems efficiently. Ensure customer satisfaction by providing exceptional support and resolving issues in a timely manner. Collaborate with team members to optimize processes and enhance overall customer experience. Qualifications: Excellent communication skills in English. Basic technical knowledge related to hard disk and operating systems; additional knowledge will be an advantage. Freshers welcome to apply; prior technical support experience is a plus. Location: [Specify Location] Salary: Experienced: 3.6L per annum (27k take-home salary + 4200 shift allowance) Freshers: 2.8L per annum (22k take-home salary + 4200 shift allowance) Join our team and be part of a dynamic environment where your technical expertise and communication skills are valued. Apply now and kickstart your career in technical support with us