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International voice process

Bangalore
Full-Time
Junior: 1 to 3 years
20K - 30K (Per Month)
Posted on May 01 2024

About the Job

Skills

Customer Service
inbound call
out bound
excellent communication
voice process
Problem Solving

Position: International Customer Support Executive for E-Commerce Platform

Location: Marathalli

Job Type: Full-time

Salary: Up to ₹30000

Responsibilities: ● Handle inbound and outbound calls from international customers. ● Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. ● Communicate effectively in English, demonstrating excellent verbal and written skills. ● Collaborate with cross-functional teams to meet service level agreements (SLAs). ● Maintain accurate records of interactions and follow established processes. Qualifications:

1. Bachelor’s degree (UG/Grads) preferred.

2. Minimum 6 months of experience in international voice process or customer support.

3. Strong communication skills, active listening, and problem-solving abilities.

4. Ability to work in a dynamic environment and adapt to changing priorities

About the company

At Bangalore Job Hub, we don’t just find jobs; we create pathways to dreams. Here’s why our candidates thrive: Bangalore Job Hub (BPO Job Placement) Jayanagar 9th Block 500+ reviews Rating 4.9 ⭐⭐⭐⭐⭐

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Bangalore

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