Responsibilities:

• Handle inbound calls from Amazon customers regarding inquiries, orders, and product support.
• Provide prompt and efficient resolution to customer concerns while maintaining a high level of professionalism.
• Collaborate with team members and other departments to ensure seamless customer experiences.
• Utilize company resources and systems to accurately document customer interactions and resolutions.

Qualifications:

• Minimum PUC/Graduation qualification.
• Exceptional communication skills in English.
• Previous customer service experience is desirable.
• Ability to thrive in a fast-paced and dynamic environment.