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ICS - International Customer Support

Bangalore
Internship
Full-Time
Junior: 1 to 3 years
30K - 35K (Per Month)
Posted on Apr 29 2024

About the Job

Skills

Fluency in multiple languages
Problem-solving abilities
Technical knowledge
Customer service orientation
Time management skills
excellent communication
international customer support
inbound skills

Responsibilities:

  • Engage with international customers via voice communication, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Utilize your experience to provide personalized support, building rapport and trust with customers.
  • Adhere to quality standards, ensuring each interaction meets or exceeds VT10-12 quality benchmarks.
  • Collaborate closely with HR, Assessment, and Operations teams to ensure seamless onboarding and ongoing performance excellence.


Qualifications:

  • Minimum 6 months of international customer support experience through calls.
  • Proficiency in US Shift timings.
  • Excellent communication skills with a strong command of English. Ability to work from our office located in Electronic City
  • . Demonstrated ability to maintain quality standards in customer support interactions.

About the company

At Bangalore Job Hub, we don’t just find jobs; we create pathways to dreams. Here’s why our candidates thrive: Bangalore Job Hub (BPO Job Placement) Jayanagar 9th Block 500+ reviews Rating 4.9 ⭐⭐⭐⭐⭐

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Bangalore

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