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Customer Service

Bengaluru
Full-Time
Junior: 1 to 3 years
30K - 35K (Per Month)
Posted on May 27 2024

About the Job

Skills

Problem-solving
Patience
Time management
Conflict resolution
Customer Service
international voice
Customer Support

Position: International Customer Support Executive for E-Commerce Platform 

Location: Marathalli 

Job Type: Full-time

Salary: Up to ₹30000

Responsibilities:

  • Handle inbound and outbound calls from international customers.
  • Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Communicate effectively in English, demonstrating excellent verbal and written skills.
  • Collaborate with cross-functional teams to meet service level agreements (SLAs).
  • Maintain accurate records of interactions and follow established processes.

Qualifications:

  1. Bachelor’s degree (UG/Grads) preferred.
  2. Minimum 6 months of experience in international voice process or customer support.
  3. Strong communication skills, active listening, and problem-solving abilities.
  4. Ability to work in a dynamic environment and adapt to changing priorities.


About the company

At Bangalore Job Hub, we don’t just find jobs; we create pathways to dreams. Here’s why our candidates thrive: Bangalore Job Hub (BPO Job Placement) Jayanagar 9th Block 500+ reviews Rating 4.9 ⭐⭐⭐⭐⭐

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Bangalore

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