Company Overview

SBE Unique Retails Pvt. Ltd., established in 2006, has carved its name in diverse retail ventures by providing the highest level of client comfort, reliability, and an outstanding shopping experience. As the Master Franchisee for Levi's, Pepe Jeans and Celio, we've achieved exponential growth with a strong presence across Southern India. We are also leading distributors of various sports apparel and equipment brands. For more details, visit our website at https://www.balajiretail.com/.

Job Overview

We are seeking a dedicated Store Manager for our Levi's outlet in Hyderabad. This mid-level, full-time position requires a professional with a keen interest in retail management, superior customer service ability, and sales expertise.

Qualifications and Skills

• Customer Service (Mandatory skill): Demonstrated ability to provide exceptional customer service and foster a positive shopping experience.
• Sales Forecasting (Mandatory skill): Proficiency in predicting future sales trends to ensure the store meets its financial and operational goals.
• Product Knowledge (Mandatory skill): Deep understanding of Levi's product lines to support sales efforts and customer engagement.
• Inventory Management: Expertise in managing stock levels, conducting regular audits, and ensuring product availability.
• Visual Merchandising: Skill in designing effective store layouts and displays to maximize product visibility and sales.
• Team Leadership: Ability to lead, motivate, and develop a team of sales associates, ensuring high performances and morale.
• Problem Solving: Strong capability to address and resolve customer complaints and other store-related issues promptly and efficiently.

Roles and Responsibilities

• Oversee daily operations of the Levi's store, ensuring excellent customer service and a positive store atmosphere.
• Monitor sales performance, analyze trends, and implement strategies to achieve and exceed sales targets.
• Manage inventory, including ordering, receiving, and conducting regular stock counts to maintain optimal stock levels.
• Develop and maintain visually appealing store displays in line with brand guidelines to attract customers and increase sales.
• Train, supervise, and provide ongoing support and development opportunities for store staff.
• Handle customer queries and complaints effectively to ensure customer satisfaction and loyalty.
• Ensure the store complies with all operational policies and procedures, promoting a safe and secure shopping environment.
• Foster a team-oriented environment, promoting collaboration and a positive work culture among staff.