Company Overview

SBE Unique Retail Private Limited, also known as Balaji Retail, has been a prominent name in the retail industry since 2006. As a master franchisee for leading brands like Levi's, Pepe Jeans, and Celio, the company has made significant strides with a strong presence across Southern India. Noted for providing exceptional client comfort and a remarkable shopping experience, it manages various retail and distribution ventures from its headquarters in Chennai.

Job Overview

We are seeking a Retail Sales professional for Tanishq at SBE Unique Retails Pvt. Ltd. The position is located in Chennai and is a full-time, junior-level role. Candidates should possess between 1 to 3 years of work experience in similar roles. As a Retail Sales team member, you'll engage with customers, promote jewelry products, and ensure a high level of customer satisfaction.

Qualifications and Skills

• Demonstrated customer service skills with a focus on client satisfaction and building long-lasting relationships.
• In-depth knowledge of jewelry products, including various gemstones, metals, and styles, to better assist customers.
• Proficient in sales techniques that effectively convert store visits into purchases while meeting sales targets.
• Excellent communication skills, both verbal and written, to convey information clearly to customers and team members.
• Effective time management skills to handle multiple customers and sales processes efficiently.
• Strong negotiation skills to offer convincing proposals and close deals with customers.
• Experience in jewelry sales is preferred, showcasing familiarity with current market trends and industry dynamics.
• Ability to explain ongoing schemes and promotional offers confidently to enhance the value proposition for customers.

Roles and Responsibilities

• Assist customers in the selection of jewelry and provide detailed information about products to help them make informed decisions.
• Maintain an organized and visually appealing display of the product, ensuring the store meets company standards.
• Utilize effective sales techniques to drive sales and improve the profitability of the store.
• Keep abreast of industry trends, market dynamics, and insights to better serve the clientele.
• Facilitate customer transactions, ensuring accuracy in billing and payment processes.
• Handle customer queries and complaints promptly, maintaining a high level of customer service.
• Participate in inventory management and stock-taking processes to ensure availability of top-selling products.
• Collaborate with the team to achieve individual and store sales targets, contributing to overall business objectives.