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Customer Support Executive/Key Accounts Executive

Mumbai
Full-Time
Junior (1 to 3 years)
1L - 3L (Per Year)
Posted on Nov 16 2022

About the Job

Skills

ready to work from office
time hr 2PM to 11PM
ready to travel to Chembur

●     Understand multiple complex University Entry Requirements and Application Procedure

●     Able to Train other team members and monitor the process performance

●     Take training from the university and prepare training material about the university and its courses

Application Process

●     Work on processing application of each student allocated to them and liaise with UK based British and European student to convince them to attend unievristy interview

●     Check and upgrade students CV and personal statement

●     Prepare the students for the interviews with university

●     Present and give webinars to students

●     Resolve students queries and give them solutions

●     Update the CRM and Spreadseets without making mistakes

●     Prepare reports daily and weekly through MIS

Skills

●     Very good and Fluent English without grammatical mistakes.

●     Ability to understand English Accent

●     Very well organised

●     Attention to detail and meticulous in work


Salary upto 4LPA


     3+ years of experience working in a KPO/BPO

Good command in English

Read to work from office Mon to Sat 2PM to 11PM

Job location :Mumbai (Chembur)

About the company

Back2Study is a UK based Education Group and a pioneer in the UK Higher Education Sector which specializes in helping students to secure admissions in universities based in UK, Canada, USA, Australia and Germany. Headquartered in London it also has offices in India and the Middle East. Back2study is one of very few companies of its kind that has acquired a license to sponsor immigrants and ...Show More

Industry

Overseas Education

Company Size

51-200 Employees

Headquarter

Mumbai

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