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Customer Service Representative

Mumbai
Full-Time
Junior (1 to 3 years)
Posted on Nov 12 2022

About the Job

Skills

English
Customer Support

-         Build a rapport with potential customers on daily basis

-         Build a rapport with the associates to generate more leads from them

-         Check with the Customers’ academic qualification, work experience and residency to understand the eligibility of the candidate for Student Finance

-         Assist customer with the student finance application and follow-up with the customer till the student finance is approved

-         Record every step of the customer in the CRM

-         Speak to Customers directly to book an appointment with expert career counsellors

-         Motivate/Motivational speeches to the Customers


Office Timings

-         2 pm to 11 pm fixed shift (mon to sat)


Job Location : Mumbai (Chembur), WORK FROM OFFICE ONY


Candidates from Mumbai location only apply

Fluency in English is required

Candidates from BPO/KPO/Insurance/Banking sectors are welcome


Salary : As per Industry Norms

About the company

Back2Study is a UK based Education Group and a pioneer in the UK Higher Education Sector which specializes in helping students to secure admissions in universities based in UK, Canada, USA, Australia and Germany. Headquartered in London it also has offices in India and the Middle East. Back2study is one of very few companies of its kind that has acquired a license to sponsor immigrants and ...Show More

Industry

Overseas Education

Company Size

51-200 Employees

Headquarter

Mumbai

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