Managed Services Lead for Telecom applications
Managed Services Lead for Telecom applications2
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2
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About the Job
Skills
Description:
The Managed Services Lead will oversee ‘Operations and Support’ for software projects in VAS (SMS/Voice) and AI applications, with a focus on operational excellence and client satisfaction. This role combines technical proficiency in VAS applications and inclination to learn AI domain. Driving strong operational leadership and a proactive approach to driving service improvements and identifying business opportunities from within existing operations.
Technical Skills Required:
• Telecom Protocols: In-depth knowledge of SMPP and SIP, critical for the seamless operation of SMS and voice applications.
• Linux Proficiency: Strong skills in Linux-based systems to support efficient troubleshooting and system management.
• Messaging & Voice Applications: Extensive experience in managing SMS gateways, voice applications, and contact center technologies.
About the company
Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Sahibzada Ajit Singh Naga...
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