Job Overview

As a Junior Telesales Executive at Awestruck, you will play a crucial role in driving our sales efforts through effective telephonic communication. This position is based in Thane, Navi Mumbai, and is open for both full-time and internship employment types. The ideal candidate should have 1 to 3 years of work experience in a telesales or related role and possess excellent communication skills (Mandatory skill).

Qualifications and Skills

• Excellent communication skills (Mandatory skill) - Ability to understand customer needs and articulate solutions clearly and effectively.
• Sales acumen - Proven track record in achieving sales targets and closing deals.
• Customer service orientation - Adept at building strong relationships with clients and ensuring their satisfaction.
• Negotiation skills - Competence in negotiating terms and conditions to reach mutually beneficial agreements.
• Persistence - Determination and perseverance in pursuing potential leads and closing sales.
• Product knowledge - In-depth understanding of the products and services offered by Awestruck.
• Time management - Ability to efficiently manage time and prioritize tasks to meet deadlines and targets.
• Resilience - Capacity to handle rejection and sustain a positive attitude toward continuous improvement.

Roles and Responsibilities

• Conduct outbound sales calls to potential and existing customers to promote Awestruck's gifting solutions.
• Understand customer requirements and present appropriate solutions that meet their needs.
• Follow up on leads generated through various marketing channels to convert them into sales.
• Maintain a comprehensive database of customer interactions and sales activities in the CRM system.
• Achieve individual and team sales targets on a consistent basis.
• Provide excellent customer service and address any queries or concerns in a timely manner.
• Collaborate with the marketing team to develop effective sales strategies and campaigns.
• Stay updated with industry trends and competitor offerings to identify new sales opportunities.