Roles and Responsibilities of Customer Relationship Executive ( Candidates - 1 to 3 years Entry to Mid-Level Experience)

• Communication with Customers both pre and post purchase - Emails, Web chats, Whatsapp Chats, Phone Calls
• Make outbound calls to existing customers.
• Responding to Social Media Enquiries
• Coordination between customers and tailoring units
• Order fulfilment follow ups with vendors, logistics providers
• Order checking and Quality Checks prior to shipping products to customers

Key Skills

• English speaking skills - Oral and Written
• Customer Query Handling, Finding a Solution
• Knowledge of Hindi / Telugu will be an added advantage

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)
• Hindi (Preferred)

*Speak with the employer* +91 9043091812