Customer Support Executive

Bangalore Urban
Full-Time
Junior: 1 to 3 years
Posted on Aug 07 2024

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy towards customers
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Attention to detail
Ability to remain calm under pressure


Work Location: Seshadripuram, Bangalore.

Female Candidates need only apply.

Candidates should have experience in Customer Support services.


If you meet these criteria, please go through the JD


  • Assessing clients' needs. 
  • Pointing clients towards services, resources and providers that can fulfil their needs. 
  • Resolving issues that arise concerning the delivery of our services. 
  • Answering Service-related phone calls and emails. 
  • Maintaining and tracking clients' service records. 
  • Evaluating our services and helping to identify areas of improvement. 
  • Calculate quotations of products or services. 
  • Receive and resolve customers', or clients' complaints.
  • Handling front office related things along with the above.


About the company

Avanthee Consulting

Industry

Consulting

Company Size

51-200 Employees

Headquarter

Banglore

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