Company Overview: Aubree Haute Chocolaterie, established in 2011, is renowned for creating delightful cakes, desserts, chocolates, and savories, with a specialty in egg-less varieties. Visit us at Aubree Chocolaterie to learn more.

Job OverviewWe are seeking a motivated and dynamic Guest Relationship Executive to join our team in Bengaluru. This is a full-time or part-time position suited for individuals with 0 to 1 year of work experience.

Qualifications and Skills

• Minimum Qualification: +2/diploma with communication skills in English, Kannada, and Hindi.
• Strong guest service management skills to ensure high customer satisfaction through personalized service.
• Ability to work seamlessly with team members.
• Excellent communication skills to interact effectively with guests and staff.
• Handle guest inquiries, concerns, and complaints with care, patience, and empathy.
• Flexibility to work various shifts, including weekends and holidays as required.
• Solid customer service skills to provide an exceptional dining and purchasing experience.
• Ability to perform table service tasks efficiently.
• Candidates residing in the Bengaluru region are preferred.

Roles and ResponsibilitiesWelcome and greet guests warmly, ensuring a positive and friendly initial interaction.

• Assist guests with their inquiries, orders, and any special requests efficiently.
• Ensure accuracy of service delivery.
• Handle guest feedback and complaints with empathy, striving to resolve any issues promptly.
• Report any maintenance or service issues to the appropriate department promptly.