Job Title: Sr. Process Executive

Responsibilities:

- Provide guidance on education opportunities in UK, Australia, and USA.

- Offer course and institute options based on the student’s profile and preferences.

- Knowledgeable in applying for offer letters and managing the visa application process for at least one country (UK, Australia, or USA).

- Conduct a fair and neutral evaluation of a candidate’s profile to provide the best overseas education advice.

- Maintain comprehensive records of all documents provided by the client.

- Scan and organize client documents into their respective folders.

- Follow up on additional documents, language proficiency, and financial requirements.

- Ensure consistent communication with clients and accurately log all interactions in the CRM.

- Explain colleges, course offerings, and fee structures to students.

- Assist students with application procedures, including filling out visa forms.

- Track the progress of visa applications and ensure timely follow-ups.

- Maintain clear and accurate communication regarding current immigration and visa policies.

- Convince and retain clients through effective counseling.

- Regularly follow up with students to ensure a smooth process.

- Promote overseas education institutions represented by the company through client interactions.

Additional Responsibilities:

- Foster teamwork and collaboration within the team to ensure smooth workflow and problem-solving.

- Take the lead in seminars and informational sessions for prospective students to promote overseas education.

- Provide training and mentorship to junior staff, sharing knowledge and industry updates.

Skills Required:

- Strong communication and interpersonal skills.

- Proficient in managing student visa applications and overseas admission processes.

- Ability to multitask, manage time effectively, and work collaboratively.

- Knowledge of CRM systems and document management.