Customer Care Executive

1

Applications

Ahmedabad
Full-Time
Fresher (0 to 1 years)
Posted on Sep 22 2022

About the Job

Skills


>Work In Office Only


>Only Those Candidates Who Can Speak "Malayalam", "Telugu", "Tamil", And Fluent English (Mandatory)



Salary offered - ₹ 10,000 - ₹ 13,000 On Hand


  • Need Immediate Joiner



Responsibilities: Inbound Calls II Customer Support


• Manage Incoming Calls And Customer Service Inquiries

• Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints

• Keep Records Of Customer Interactions And Transactions, Details Of Inquiries, Complaints, And Comments, As Well As Actions, Taken

• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

- Receive Incoming Calls, Inbound Process

- Solving The Customer's Query,

- No Sales/ No Targeted Work,

- Rotational Shifts (9am To 6pm / 9:30am To 06:30pm / 10am To 7pm/ 11am To 8pm) - Any 9 Hour Shift

- Rotational Week Offs - 6 Days Working


Job Address - 8th Floor, Ascendum KPS, Satya One Drive In Rd, Sushil Nagar Society, Memnagar, Ahmedabad Gujarat 380052


Https://G.Page/Ascendum-Kps-GNFC?Share

About the company

Ascendum KPS Private Limited is the most respected and trusted service provider of BPO/KPO services for Customer Support, Mortgage, Finance, Utility industries for over 14 years. We have access to the best talent, excellent business processes & expertise that are engaged in providing professional skills to our diverse base of clientele across the globe. We are passionate about building an orga ...Show More

Industry

Outsourcing/Offshoring

Company Size

501-1000 Employees

Headquarter

Ahmedabad

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