Looking at your current profile on Shine.com, it shows that you are currently with pearl honda Organization as a Executive (Spare Parts Department). If this information is not up-to-date, please share your updated resume if you are interested in the position below.

Currently we are hiring for one of our esteemed client which is more than 20 years old company in manufacturer and distributor of material for plastics, polymer Chemicals and its additives.

Position: Customer Support Representative

Reporting to: BDM

Dept: Back-office Sales

Location: Malad West, (10-12 Min. By Auto)

Experience: 1-2 years’ relevant experience

Industry: Any Chemical Industry

Qualification: Any Graduate

Gender: Male / Female

Age: Up to 30 to 35 Years

Candidate Location: Western Line

*Roles & Responsibilities:*

• Assisting and coordinating with the sales & Office team.

• Processing company receipts, invoices, and bills.

• Handling ISO Documentation.

• Equipping staff with the technical and social skills needed to enhance system.

• Assisting and supporting management.

• Maintain proper communication with staff.

• Ensure samples / documents received from customer as and when required.

• Prepare IMS documents pertaining to department.

• Communicate dispatch details and logistic arrangements to customer as applicable.

• Coordination for customer feedback and identifying improvement areas.

• Coordination for Corrective Actions

• Ensuring proper maintenance and preservation of system related documents and records.

• Coordination for internal & External audit

• Coordination for MRM and provide required data.

Computer knowledge: MS office- especially MS Advance Excel, MS outlook, power point presentation & ERP.

Skills:

• Good communication skills

• able to work under deadlines and pressure.

• passionate to accept challenges.

• Strong in Coordination

Remuneration: Fix Salary + Yearly bonus & all other benefits as per the company’s standard rules and regulations.

Companies other Product Range: Products range includes Mold release Coatings, Finishing Emulsion, Industrial Defoamer, Industrial Antifoams, Plastics & Polymer material etc.