Company Overview

Arpanna Group, rooted in excellence, has diversified into Hospitality, Realty, and Automobile customisation. With a people-centric ethos and professional ideals, our 750-strong team redefines industry standards, elevating collaboration to deliver transcendent experiences and setting new benchmarks in luxury reinvention.

Job Overview

Job description

Job Title: Sales Consultant Toyota

Position Overview: As a Sales Consultant in Toyota, you will be responsible for engaging customers, understanding their needs, and guiding them through the process of purchasing a vehicle. Your primary focus will be on delivering exceptional customer service, building relationships, and achieving sales targets. This role requires a deep knowledge of automotive products, excellent communication skills, and the ability to thrive in a fast-paced, customer-centric environment.

Key Responsibilities:

1.Customer Engagement:

• Greet customers and provide a warm welcome to the dealership.
• Conduct needs assessments to understand customer preferences, requirements, and budget constraints.
• Showcase vehicles, explain features, and accompany customers on test drives.

2.Sales Process:

• Guide customers through the sales process, including presenting financing options and explaining warranty packages.
• Negotiate terms and conditions to reach mutually beneficial agreements.
• Complete sales paperwork accurately and efficiently.

3.Product Knowledge:

• Stay informed about the latest automotive products, features, and industry trends.
• Demonstrate in-depth knowledge of the vehicles in the dealership, including specifications, performance, and safety features.

4.Customer Relationship Management:

• Build and maintain strong, long-lasting customer relationships.
• Follow up with customers post-purchase to ensure satisfaction and address any concerns.

5.Sales Targets:

• Meet or exceed monthly and annual sales targets.
• Proactively seek new sales opportunities through networking and referrals.

6.Team Collaboration:

• Collaborate with the sales team, finance department, and other departments to ensure a seamless customer experience.
• Participate in sales meetings and training sessions.

7.Administrative Tasks:

• Maintain accurate records of customer interactions, transactions, and vehicle inventory.
• Prepare and submit reports on sales activities as required.

Qualifications:

• Proven experience as a Sales Consultant in an Toyota.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Customer-focused with a positive attitude.
• Knowledge of financing options and the ability to explain them clearly to customers.
• Familiarity with CRM systems and sales software.
• High school diploma or equivalent; additional education or training in sales is a plus.

Attributes:

• Enthusiastic and passionate about automobiles.
• Ability to work in a fast-paced and dynamic environment.
• Detail-oriented and organized.
• Professional appearance and demeanor.

Enquiries are added in CTDMS - ICROP

Product knowledge of Competitors

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Accessories Sales

Finance sales

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Reporting Manager

Driving Skill