Role Definition

Front Office Executive is one who is responsible for providing front desk support and performs variety of administrative tasks.

Tasks & Activities

Front Office Management

• Cleanliness & Housekeeping in reception area and entire office premises

Manage Phone calls

• Handling and responding to calls.
• Handle Mail and correspondence
• Routing of customer calls to concerned person.

Visitors Management

• Managing visitors with good hospitality
• Direct visitors to the appropriate person and office

Conference Room booking

• Manage conference room booking records.

Courier Management

• Coordinating with courier services. Sending couriers and maintaining the registers accordingly.
• Maintain proper Inward and outward registers.

Travel coordination

• Coordination with staff at office and on-site for travel arrangements.
• Coordinating Ticket bookings.
• Booking tickets as per the requisition and approvals.

Card Management

• Checking of statement with associated bills
• Statement of cards sending to accounts before due date.

Display Management

• Display – Birthday Wishes, Motivational quotes & Welcome message for guest.

AMC & Repairs

• Conduct repair and maintenance of office Infrastructure.
• Ensure timely AMC of AC, Pest control, water dispenser, chairs, etc.

Pantry Maintenance

• Supervise pantry activities.
• Maintain stock of pantry supplies

Stationery Management –

• Assist HR in Stationery part.