Customer Support Engineer is one who is responsible for handle equipment’s AMC, Repairing & Calibration services.

Installation & Commissioning

·        Provide on-site installation & commissioning of instruments & A.M.C. visit.

·        Perform In house & onsite trouble shooting, service & repairs within the scheduled timeline.

·        Perform instruments Calibration as per respective standard procedure within scheduled timeline.

·        Perform inspection of material, accessories, spares, and equipment’s on receipt

Enquiry Management

·        Generate enquiries

·        Timely and professionally handle field service calls

·        Resolving issues arising from field service visits

Reporting

·        Submit respective reports within the scheduled timeline to Team Leader

·        Co-ordinate with the internal work teams such as Accounts, Admin etc.,

·        Maintain documentation as required.

Qualification:

• Diploma/BE Electronics/Instrumentation
• Experience in Electronics servicing