Job Description:

The Senior Sales Manager’s role is to focus on managing and nurturing existing B2B relationships with architects, interior designers, and key clients. You will oversee the order management process, lead negotiations, and provide consistent service that fosters long-term client retention and repeat business.

Duties and Responsibilities:

• Strengthen client relationships: Regularly engage with existing clients to ensure their evolving needs are met and exceeded. Cultivate deeper partnerships by becoming a trusted advisor.
• Identify business opportunities: Look for opportunities to grow revenue within current accounts, such as by suggesting new services, products, or solutions.
• Manage client orders: Oversee daily orders and ensure that product/service delivery is smooth, efficient, and in line with client expectations.
• Negotiate deals: Use your negotiation skills to close mutually beneficial deals, ensuring that the client’s needs are met while securing long-term contracts.
• Target-focused sales: Focus on meeting and exceeding sales targets set for both new and existing customers, working with clear objectives on retention and expansion within accounts.
• Client satisfaction: Ensure that clients receive consistent, high-quality service. Address any issues or concerns in a timely manner to ensure long-term satisfaction.
• Provide feedback: Prepare comprehensive reports on customer satisfaction, sales progress, and engagement, and provide actionable insights for future improvements.

Qualifications:

• 2-7 years of B2B sales experience (specifically in interior design, furniture, or building materials)
• Proven experience working closely with architects, interior designers, or other similar B2Brelationships
• Strong communication skills in both English and the local language
• Ability to develop relationships with high-level stakeholders