Summary:

We are looking for a competitive and trustworthy Sales Executive who can help us enhance our business activities. The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction. The goal is to meet and surpass the company's expectations to drive rapid and sustainable growth. The Senior Sales Manager’s role is to focus on managing and nurturing existing B2B relationships with architects, interior designers, and key clients. You will oversee the order management process, lead negotiations, and provide consistent service that fosters long-term client retention and repeat business.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products/ services.
• Create frequent reviews and reports with sales and financial data.
• Ensure stock availability for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with the team to achieve better results.
• Strengthen client relationships: Regularly engage with existing clients to ensure their evolving needs are met and exceeded. Cultivate deeper partnerships by becoming a trusted advisor.
• Identify business opportunities: Look for opportunities to grow revenue within current accounts, such as by suggesting new services, products, or solutions.
• Manage client orders: Oversee daily orders and ensure that product/service delivery is smooth, efficient, and in line with client expectations.
• Negotiate deals: Use your negotiation skills to close mutually beneficial deals, ensuring that the client’s needs are met while securing long-term contracts.
• Target-focused sales: Focus on meeting and exceeding sales targets set for both new and existing customers, working with clear objectives on retention and expansion within accounts.
• Client satisfaction: Ensure that clients receive consistent, high-quality service. Address any issues or concerns in a timely manner to ensure long-term satisfaction.
• Provide feedback: Prepare comprehensive reports on customer satisfaction, sales progress, and engagement, and provide actionable insights for future improvements.

Qualifications:

• 2-7 years of B2B sales experience (specifically in interior design, furniture, or building materials)
• Proven experience working closely with architects, interior designers, or other similar B2B relationships
• Strong communication skills in both English and the local language
• Ability to develop relationships with high-level stakeholders