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Customer Service Specialist

Bangalore Rural
Full-Time
Junior: 1 to 3 years
18K - 22K (Per Month)
Posted on Oct 10 2024

About the Job

Skills

Communication
Problem-solving
Empathy
Patience
Adaptability
Conflict resolution
Time management
Active listening


  • Customer inquiries: Handle customer inquiries through phone calls, emails, live chats, and social media 
  • Issue resolution: Resolve customer issues and complaints 
  • Customer feedback: Gather and analyze customer feedback to improve products and services 
  • Record keeping: Maintain accurate customer records to identify patterns and provide ongoing support 
  • Customer satisfaction: Conduct customer satisfaction surveys and maintain customer satisfaction goals 
  • Upselling and cross-selling: Persuade customers to use a company's product or service 
  • Technology: Use technology to process orders, access product information, and connect with customers 
  • Training: Educate other professionals on how to handle customers


About the company

Aristo saw its inception in Russia 20 years ago, and is now a leading player worldwide in sliding door systems and interior hardware products. Aristo India began in the 2012 in Bangalore, to be the dream destination for homes that are etched with elegance. With a global presence, we supply our premium products to all of Europe, USA, Canada, Australia, New Zealand, Asia, the Middle East and Africa. ...Show More

Industry

Furniture and Home Furnis...

Company Size

201-500 Employees

Headquarter

Bangalore

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