Company Overview

Aristo, a leader in sliding door systems and interior hardware products, saw its inception in Russia 20 years ago. Aristo India began in 2012 in Bangalore and has become a dream destination for homes etched with elegance. With a global presence, we supply premium products to Europe, USA, Canada, Australia, New Zealand, Asia, the Middle East, and Africa. Our products have graced over 10,000 homes across the country with more than 15,000 floor-to-ceiling installations.

Job Overview

The Client Success Manager B2B Sales role at KBros Aristo Pvt Ltd is a full-time, mid-level position based in Delhi. The role requires a maximum of 6 years of work experience. The incumbent will be responsible for driving sales strategy, negotiating deals, and ensuring effective communication with clients to achieve sales targets and enhance customer satisfaction.

Qualifications and Skills

• Sales Strategy (Mandatory skill): Proven ability to develop and implement effective sales strategies to drive business growth and achieve sales targets.
• Negotiation (Mandatory skill): Skilled in negotiating terms and agreements to ensure mutually beneficial outcomes for the company and clients.
• Communication (Mandatory skill): Excellent verbal and written communication skills to effectively convey ideas and resolve issues.
• Relationship Management: Strong ability to build and maintain long-term relationships with clients and stakeholders.
• Customer Retention: Experience in developing strategies to retain existing customers and enhance their satisfaction.
• Account Planning: Expertise in planning and managing client accounts to optimize their potential and drive revenue.
• Analytical Skills: Sharp analytical abilities to assess market trends, client needs, and sales performance metrics.
• Problem Solving: Competent in identifying issues and implementing effective solutions to address them promptly.

Roles and Responsibilities

• Develop and execute sales strategies to achieve organizational sales targets and growth objectives.
• Negotiate terms and agreements with clients to ensure favorable outcomes for both the company and client.
• Maintain regular communication with clients, addressing their needs and resolving any issues promptly.
• Build and manage long-term relationships with clients to foster trust and loyalty.
• Implement customer retention strategies to ensure high client satisfaction and repeat business.
• Plan and manage client accounts to maximize their potential and drive revenue growth.
• Analyze market trends, client feedback, and sales performance to identify opportunities and areas for improvement.
• Collaborate with internal teams to ensure seamless execution of client projects and fulfillment of client requirements.