•      Handles customer requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;

•      May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy;

•      Provides accurate and timely information by fully investigating customer enquiries/complaints, using available equipment and applications to ensure that issues/incidents/problems are resolved efficiently and within SLA or customer expectation;

•      Works within defined processes and uses judgment based on analysis of factual information to select appropriate course of action to resolve problems;

Shift: Rotational Shift with Rotational Week Off

         (5 days working)

 Salary: Maximum Budget Up to 5.33 LPA  

Depends on totally on interview and experience  

(20% to 30% Hike given on Pervious Salary)

Excellent English Communication

Location: PUNE