International BPO17
Applications
17
Applications
Ahmedabad
Part-Time
Junior: 1 to 3 years
₹ 25K - ₹ 35K (Per Month)
Posted on Feb 14 2024
About the Job
Skills
Customer Service
International Business
AR CALLING
VOICE PROCESS
NON VOICE PROCESS
US PROCESS
UK PROCESS
INTERNATIONAL BPO
Job Overview
We are seeking a talented and dedicated individual to join our team as an International BPO. In this role, you will be responsible for providing exceptional customer service to our international clients. You will handle various business processes, including AR calling, voice process, non-voice process, and handling international BPO activities. This is a part-time position based in Ahmedabad, Gujarat, India, with the opportunity for growth and development.
Qualifications and Skills
- 1-3 years of experience in a similar role
- Excellent communication skills in English
- Strong customer service orientation
- Ability to work independently and as part of a team
- Good problem-solving and analytical skills
- Knowledge of international BPO processes and practices
- Familiarity with AR calling and voice/non-voice processes
- Proficiency in using computer systems and applications
- Flexibility to work in shifts
- Ability to adapt to changing priorities and handle multiple tasks
Roles and Responsibilities
- Handle customer inquiries and provide accurate information about our products and services
- Assist clients with AR calling, voice process, and non-voice process activities
- Maintain a high level of customer satisfaction by ensuring timely and effective resolution of issues
- Process orders, payments, and returns accurately
- Ensure compliance with company policies and procedures
- Collaborate with cross-functional teams to improve processes and customer experience
- Adhere to data protection and confidentiality policies
- Meet individual and team performance targets
About the company
Arise Solutions is one of the Awareded Recruitment firms in the country today. We are a service providing organization comprising of expert consultants and industry specialists who offer professional advice to businesses, catering to their sourcing and infrastructure demands, round the clock. We feel proud to be working for and alongsiddfde some of the global giants, bar no industry vertical. We a ...Show More
Arise Solutions is one of the Awareded Recruitment firms in the country today. We are a service providing organization comprising of expert consultants and industry specialists who offer professional advice to businesses, catering to their sourcing and infrastructure demands, round the clock. We feel proud to be working for and alongsiddfde some of the global giants, bar no industry vertical. We are adept, experienced, and qualified to birth understand and attend to the needs of our clients. Our specialization lies particularly in providing unique end-to-end solutions, the right personnel, and effective onsite/offshore services. The importance of time is never lost on our professionals; we are simply good at meeting aggressive deadlines. We are flexible to work with, and high on maintaining a client-centric culture. You can trust the team Arise to deeply understand your business requirements and suggest the most cost-effective solutions along with ways for effective implementation. ...Show Less
Industry
Human Resources Services
Company Size
11-50 Employees
Headquarter
Ahmedabad
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