company logo

Customer Support Representative

Ahmedabad
Full-Time
Remote
Hybrid
Junior: 1 to 3 years
25K - 45K (Per Month)

Not Accepting Applications

About the Job

Skills

Excellent communication skills
international voice
international BPO
international voice process
international calling
customer service executive

Job Responsibility :


•   Handles customer requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;


•   May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy;


•   Provides accurate and timely information by fully investigating customer enquiries/complaints, using available equipment and applications to ensure that issues/incidents/problems are resolved efficiently and within SLA or customer expectation;


•   Works within defined processes and uses judgment based on analysis of factual information to select appropriate course of action to resolve problems;


Minimum 6 Month Relevant Experience Required in International Global Voice


Skills

international BPO

international voice

excellent English

excellent communication

Graduations

UK voice

About the company

Arise Solutions is one of the Awareded Recruitment firms in the country today. We are a service providing organization comprising of expert consultants and industry specialists who offer professional advice to businesses, catering to their sourcing and infrastructure demands, round the clock. We feel proud to be working for and alongsiddfde some of the global giants, bar no industry vertical. We a ...Show More

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Ahmedabad

Other open jobs from Arise Solution (A Recruitment & Staffing Firm)