Responsibilities

• Conduct IT skills gap analyses
• Design technical manuals using simple language
• Conduct role-specific training on tools and programs each team uses daily
• Research and recommend learning systems (like TalentLMS and WiZDOM Enterprise)
• Apply educational methods to engage trainees (e.g. different languages- java, html, .net, kotlin, c++, C#, many more)
• Train new employees on proper use of hardware and software
• Perform regular organisation trainings on system security
• Evaluate the effectiveness of each educational session
• Maintain updated records of training curriculum and materials
• Review company policies on computer use and cyber security

Requirements and skills

• Proven work experience as an IT Trainer, Technical Trainer or similar role
• Experience designing technical course material
• Familiarity with web-based learning platforms and modern educational techniques
• Good understanding of corporate computer security principles
• Excellent communication skills with the ability to explain technical terms plainly
• BSc in Information Technology, Computer Science or relevant field
• Additional certification in training (e.g. Certified Technical Trainer) is a plus