Customer Service
Customer Service 28
Applications
28
Applications
Mohali
Full-Time
Junior: 1 to 3 years
₹ 10K - ₹ 25K (Per Month)
Posted on Aug 16 2023
Not Accepting Applications
About the Job
Skills
communication
english speaking
soft spoken
tolerance
quick learning
high spirit
Customer Support Executive Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- A bachelor’s degree in administration or a related field.
- A minimum of 1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
About the company
Arethos is promoted by Information Technology professionals with an extensive management experience in consulting, technology, and Business Transformation & outsourcing solutions. As a proven partner focused on building future's enterprise, Arethos enables clients in more than 10 countries today to challenge the competition and stay ahead of the innovation. We provide enterprises with strategic in ...Show More
Arethos is promoted by Information Technology professionals with an extensive management experience in consulting, technology, and Business Transformation & outsourcing solutions. As a proven partner focused on building future's enterprise, Arethos enables clients in more than 10 countries today to challenge the competition and stay ahead of the innovation. We provide enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability and cloud computing. We, as a IT business corporate, believe in delivering innovative, high quality,cost effective solutions. Protection of customers intellectual property forms the core of Arethoss infrastructure and processes. Team Arethos is led by dynamic professionals with broad experience in IT functions. We commit the right people for the right solutions at the right time. A strong team of architects specialises in delivering solutions from the simplest of Web solutions to the most complex of multi-tier windows/ web based client server solutions in variant technologies.At Arethos, solutions are designed, developed and executed by a team of engineers withcollective experience of several decades in the IT industry. ...Show Less
Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Singapore, Singapore
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